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National Technologies Group Blog

National Technologies Group has been serving the Sydney area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

By the Numbers: The Cost of Downtime

In a recent survey of small business owners, 65% estimated they would only lose $500 if their company's network went down for a day. Unfortunately this is a gross underestimation of the damage which can often exceed that by hundreds if not thousands of dollars.

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The Best Way To Keep Your IT System in Line

IT systems are like naughty children that just can't help themselves; they're bound to play up if they're left unsupervised. So if your business doesn't already have a technology support plan in place, you need to look for IT services before your system throws a temper tantrum.

At National Technologies Group, we recommend proactive as opposed to reactive management, which is the difference between taking care of problems before they arise, and waiting until something is broken to look for support.

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3 Actions to Gain and Maintain an Efficient Network

b2ap3_thumbnail_strategy400.jpgHow long has it been since you last had a comprehensive assessment of your company's technology situation? If it's been more than a year since your last technology assessment, or if you have never had one, then you may be missing out on some great money-saving solutions. You can discover these solutions with a business review.

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4 Support Obstacles Relieved By Vendor Management

b2ap3_thumbnail_vendors400.jpgWhen tech support is done right, it can be a beautiful service. When tech support is done poorly, it will only add stress to an already frustrating problem. You know that we provide excellent tech support, but if you are seeking support for a technology that we don't cover, then you may think you'll run into obstacles.

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The Internet of Things as the Next Big Thing

b2ap3_thumbnail_IoT400.jpgWhen you hear the phrase, "The machines are taking over," you may think of science fiction stories where robots become self-aware and enslave humanity. You may not have realized it, but the machines have already taken over; not with a violent uprising, but through what's called the Internet of Things (IoT).

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Be Sure to Consider the Risks of BYOD

b2ap3_thumbnail_BringYourOwn400.jpgThe Bring Your Own Device (BYOD) revolution is a technology that is here to stay. More and more company work is being done on personal devices. A recent survey found that one in four devices used in the workplace are either smartphones or tablets. While BYOD does make business more convenient, it is also not without risks.

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Train Your Employees with VoIP

b2ap3_thumbnail_voip.jpgVoice over Internet Protocol (VoIP) is a communication tool designed for business. VoIP takes advantage of your Internet connection to dramatically reduce your phone bill, sometimes by as much as 80% compared to traditional long distance plans. VoIP also comes with unique features to that will assist your company in customer service and employee training.

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Big Business Solutions for the Small Guy

b2ap3_thumbnail_bigbusiness400.jpgEverything feels extra difficult for small businesses. Technology makes things easier; yet technology costs money, and the lack of money tends to be at the root of every problem for businesses of all sizes. Big businesses can afford the best technology, which is one reason they do so well. We level the playing field by making big business solutions affordable.

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Make Your Technology Work for You

b2ap3_thumbnail_Work4U400.jpgHaving an IT infrastructure that works properly is the goal for every IT department. While it’s nice to have all of your technology in working order, this is just one part of the successful business/technology equation. Having your IT network properly designed to meet the needs of your business will maximize your productivity and make your technology work for you!

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Vanity IT - Tablets

b2ap3_thumbnail_tablets400.jpgIn part one of Vanity IT, we covered the numerous high-powered handsets that are on the market and available for users to add a degree of productivity that had been simply unavailable before. While smartphones are the most used mobile device by far, many people are looking to the larger devices to accomplish tasks on the go. Some companies are beginning to issue devices to their employees in a concerted effort to take advantage of the flexibility that these larger mobile devices give them.

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Grow Your Business With Money Saved from Cloud Services

b2ap3_thumbnail_CloudServices400.jpgCloud computing offers businesses several advantages over a traditional IT infrastructure. Many of these advantages are technical, like having the ability to access your data from anywhere on any device, but there are also financial savings to be found in the cloud that can be used to grow your business.

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4 Uses for Your Old Computer

b2ap3_thumbnail_ComputerRecycle400.jpgWe talk a lot about new computers. We enjoy giving advice on what new features to shop for, therefore it only makes sense that we also give advice on what to do with your old machines. Don't banish your old friend to the trash heap; here are 4 good uses for your old computer.

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What’s New in Digital Surveillance?

b2ap3_thumbnail_CameraParty400.jpgSurveillance technology has come a long way from the days of having to designate entire closets for VHS tape storage. Digital recording, high-definition cameras, and Wi-Fi technology allow companies to keep their property safe in many new and exciting ways. If you haven't looked into digital surveillance lately, here are three new features that will make you want to install little cameras everywhere.

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Wouldn't You Like More Sales?

b2ap3_thumbnail_Question-Marking-Sales.jpgSales and marketing representatives have a common goal: to 'tie down' the next sale. Harvey Mackay, a six-time New York Times Bestselling author, suggests employing 'tie down' phrases to nudge customers into a sales decision. Tie downs are short questions like 'wouldn't you?' and 'shouldn't we?' Tie down questions have 'yes' or 'no' answers – with 'yes' being the ideal answer.

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There is a Reason It’s Called Work

Most companies use some kind of computer application, even if it's just a word processor. Some companies, however, utilize enterprise-level software solutions to integrate all the functions of their business. This dependence on technology often requires employees of an organization to use a computer to properly accomplish the tasks their superiors within that organization have set out for them.

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